Bahigo Casino Responsible Gambling

At Bahigo we take safer gambling seriously. We want players to enjoy their time with us while keeping play controlled and safe. This page explains the principles we follow, the practical tools available on your account, and where to go for help if gambling is becoming a concern.

Our player protection principles

We believe in clear, practical measures that help prevent harm and support responsible play. We make tools and guidance available to all players, perform routine account checks where appropriate, and encourage customers to set limits and take breaks whenever they feel it is needed.

Activity-control tools

Deposit limits

Players can set daily, weekly or monthly deposit limits from their account settings. These limits help manage how much you place into your account over time and can usually be adjusted after a cooling-off period.

Loss limits

Loss limits let you cap the amount you are prepared to lose over a set period. Using a loss limit can keep your activity within your budget and reduce the risk of chasing losses.

Session time limits and reminders

We provide session reminders and time-limit options to encourage breaks. You can set session lengths that suit you, and receive on-screen prompts when you approach your chosen limit.

Account breaks and self-exclusion

If you need a pause from gambling you can choose an account break or self-exclusion. Breaks can be short-term and allow you to return after a set period. Self-exclusion is available for longer periods and can be activated directly from your account. During exclusion we stop marketing and prevent access to the account for the chosen period.

Recognising signs of problematic behaviour

Look out for changes such as spending more than intended, difficulty stopping, borrowing to play, or neglecting other responsibilities. If you notice these signs in yourself or someone you care about, consider tightening limits, taking a break, or seeking external support.

Practical tips for staying in control

Set firm deposit and loss limits before you start. Use session timers and take regular breaks. Avoid using credit to gamble and keep gambling money separate from everyday funds. Talk to someone you trust if your gambling patterns change.

Professional help and support organisations

If you need specialist support, please contact recognised UK organisations such as GAMSTOP and GamCare for practical advice and self-exclusion services. You can also speak to your GP or local health services for further guidance. If you would like to discuss safer gambling options on your Bahigo account, you can manage settings in your account or contact our support team via the help centre.